Associate Director – Enterprise DevOps, Automation & Tools
(2019 – 2022)
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Led and developed a team of nine engineers and leaders supporting
enterprise DevOps platforms.
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Designed an operating model supporting 20+ enterprise platforms
across eight agile teams, improving delivery alignment and ownership
clarity.
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Drove enterprise adoption of DevOps and agile practices, influencing
teams beyond direct reporting lines.
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Owned staffing strategy across FTEs and contractors, including RFPs,
hiring, and vendor engagement.
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Managed platform budgets, forecasts, and cost-optimization initiatives.
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Owned strategy and lifecycle management for critical enterprise
platforms including GitHub, OpenShift, Salesforce, CI/CD pipelines,
Atlassian, and developer tooling.
Consultant – DevOps Lead, Cirrus Tools Team
(2018 – 2019)
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Led cross-functional teams delivering enterprise DevOps tooling and
integrations.
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Improved intake and prioritization processes, accelerating delivery
of high-value platforms.
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Facilitated the Enterprise DevOps Forum to drive alignment and
adoption across business units.
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Provided leadership in career development, financial planning,
and operational execution.
Associate Consultant – ServiceNow
(2016 – 2018)
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Led implementation of REST-based self-service APIs and served as
technical SME and process owner.
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Delivered secure data handling, automated credential management,
Service Desk Chat, SCCM automation, and Knowledge v3 migration.
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Formed and led an agile SCRUM team to automate high-volume service
requests.
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Served as SCRUM Master and Senior Developer; completed a Data
Analytics apprenticeship.